EGGDROP

Personal Information Processing Policy

“Golden Hind” (hereinafter “the Company”) values your personal information, and is in compliance with the “Act on
Promotion of Information and Communications Network Utilization and Information Protection, Etc.” We inform you about
the purpose and method in which the personal information you provide is being used and what measures are taken for
personal information protection through the Personal Information Processing Policy.

The Company will notify you through the notifications on the website (or separate notification) in the event of a revision of
the Personal Information Processing Policy. This policy is enacted on May 27, 2021.

01 Items of personal information collected
02 Purpose of collection and usage of personal information
03 Preservation and usage period of personal information
04 Disposal procedures and method of personal information
05 Provision of personal information
06 Right of user and legal representative and exercise method
07 Installation of automatic collection device of personal information, its operation, and refusal regarding such
08 Civil service regarding personal information

■ Items of personal information collected

The company collects the following personal information for membership sign-up, consultation, service subscription, etc.

• ο Collected items of opening consultation request: name, mobile phone number, email address, occupation, age, relevance to franchise store, dining industry operation experience, investment amount, inflow route, desired region of opening, desired date of opening, customer inquiries
• ο Collected items of customer inquiry: name, mobile phone number, email address, form of inquiry, customer inquiries
• ο Collection method of personal information: website

■ Purpose of collection and usage of personal information

The company utilizes the personal information collected for the following purpose.

• ο Opening consultation request: consultation regarding individual inquiries of franchise stores
• ο Customer inquiry: customer complaint resolution, response to inquiries and contacting customers regarding such, indemnifying customers and insurance processing, utilization for internal educational data for service improvement, etc.

■ Preservation and usage period of personal information

The company utilizes the personal information collected for the following purpose.

• οOpening consultation request: The preservation and usage period is 1 year, and the franchise department disposes such without delay after the period.
• οCustomer inquiry: The preservation and usage period is 1 year, and the franchise department disposes such without delay after the period. (Provided, that such records are preserved for 3 years for customer complaints or dispute resolution in compliance with the Act on the Consumer Protection in Electronic Commerce, Etc.

■ Disposal procedures and method of personal information

The Company, in principle, disposes the personal information without delay after the collection and usage purpose of personal information has been achieved. The disposal procedures and method are as follows.

• ο The information entered for membership sign-up by a disposal procedure member will be transferred to a separate database after the purpose if achieved (separate document storage for paper form), disposed after being saved for a certain time period according to the internal policies and other information protection circumstances by related law (refer to period of preservation and usage). The personal information that is transferred to a separate database is not used for any other purpose, unless according to law.
• ο Disposal method – Personal information saved in as an electronic file is deleted by using technical methods that cannot reproduce records.

■ Provision of personal information

In principle, the Company does not provide personal information externally. Provided, that the following events are exceptions.

• - On the basis of regulations of law, or in the event of a request by an investigative agency according to the procedures and method prescribed by law for the purpose of investigation

■ Right of user and legal representative and exercise method

In the event that you request for a correction of error in personal information, the relevant personal information is not used or provided until the correction is completed. Also, in the event of already providing the wrong personal information to a third party, the correction result will be notified to the third party without delay to fulfill the correction.
The Company disposes deleted or cancelled information upon request of the user or the legal representative according to the regulations prescribed by “the preservation and usage period of personal information collected by the Company,” and disposes such so that it may not be inquired or used for other purpose.

■ Installation of automatic collection device of personal information, its operation, and refusal regarding such

The Company applies cookies that constantly saves and finds your information.
A cookie is a very small text file sent to your browser by the server used in operating OO’s website and is saved on the hard disk of your computer. The Company uses cookies for the following purposes.

• - Purpose of using cookies, etc.

- You have the right of option regarding cookie installation that provides target marketing and personalized service provision through analyzing access frequency, visiting times of members and nonmembers, identifying fields of interest and preferences, tracking, identifying level of participation in various events, number of visits, etc. Therefore, you may allow all cookies, confirm every time cookies are saved, or disallow saving all cookies by setting your options on your web browser.

• - Disallowing cookie settings

– You may select the option on your web browser to allow all cookies, confirm every time cookies are saved, or disallow saving all cookies.

• - How to change settings

(for Internet Explorer): Tools in the upper part of the web browser > Internet options > Personal information
• Provided, that in the event that you disallow installation of cookies, there may be difficulty in providing services.

■ Civil service regarding personal information

The Company designates the related department and chief privacy officer as the following to protect the personal information of customers and to process complaints regarding personal information.

• Customer service

Responsible department: Golden Hind
Planning and coordination office phone number: 1670-4809
Email: support@goldenhind.co.kr

• Chief privacy officer

Name: Lee Seungho
Phone number: 010-3474 -8661
Email: compass@goldenhind.co.kr

You may report all civil affairs regarding personal information in using the services of the Company to the chief privacy
officer or responsible department. The Company will provide a timely, sufficient response regarding such reports by users.
In the event that you need other reports or consultation regarding personal information infringement, please refer to the
following agencies.

• 1. Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)
• 2. OPA Privacy (www.eprivacy.or.kr/02-580-0533~4)
• 3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
• 4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)

■ Enforcement date

Notification date: May 27, 2021
Enforcement date: May 27, 2021